How to remove stored passwords for users that are being locked out of their domain accounts, due to stored incorrect passwords. Manage User Credentials (Windows 7)

1. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User

Accounts and Family Safety (or clicking User Accounts, if you are connected to a network

domain), and then clicking User Accounts.

2. In the left pane, click Manage your credentials.

3. Click the vault that contains the credential that you want to manage. Click the items that have

your domain name or workgroup name in the accounts and select “Remove from vault”

4. Select the credential you want to manage.

5. Click Edit, make the change you want, and then click Save.